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Refund & Cancellation Policy
For Website and App Access
- We will not be able to refund any payment for any server downtime or other reasons, once the order is placed and access is started.
- Subscription for Web and App access can not be cancelled or transferred to Print Magazine for any other reason.
- The access details for the Website and App will be sent through email within 3 working days, after receipt of the payment.
- The subscription for web and App access is for online access only. The magazine and content is not downloadable.
- We do not guarantee availability or readability of the magazine and content on all types of devices. Subscribers are advised to check compatibility with their devices, before making payment.
For Printed Magazine
- Subscribers who face recurrent irregularity in postal delivery on their address, may opt for delivery via courier or registered post, at extra applicable charges.
- We will refund the amount of remaining issues (refund will be calculated based on actual per issue payment) if the subscriber is facing recurrent irregularity in postal delivery on their address, but does not opt for delivery via courier or registered post, at extra applicable charges, or when such service is not available for their address. The refund will be initiated within 7 days once the subscriber requests for the same through mail to support@cybersafar.com.
- We take utmost care in dispatching the subscribers’ copies, but postal delay/non-receipt of any issue is beyond our control and CyberSafar Edumedia will not be responsible for any such cases.
- For subscribers who have opted for delivery through courier, we send copies through reputed agencies.
- We will not be able to refund any payment for any postal/courier delay/non-receipt.
- Subscriptions once placed can not be cancelled for any other reason.
For Other Printed Publications
- We make our best efforts to ship each publication in the order within 7 working days of the order. However, in some cases, it may take longer to ship the order.
- The printed publications are dispatched through registered post/ courier.
- We will not be able to refund any payment for any postal/courier delay/non-receipt.
- Orders for printed publications once placed can not be cancelled for any other reason.